Sharon Prowse - Senior Manager

Best bit about your job?

In September 2015, I joined the senior management team after being a manager of a service for nine years. One of the best bits about my job is that I still have a lot of contact and service user involvement and this keeps my role very real, focused and reminds me why I work for Freeways.

One of the main aspects of my role is to improve quality within Freeways. I feel passionate about Freeways and the fact that I can help improve the quality of the service that the service users receive is something that I both relish and enjoy.

Worst bit about your job?

The worst bit about my job is the ever increasing cuts within funding for health and social care. This then has an impact on our services which we provide to our service users.  Freeways will always endeavour to provide a solution to find the best quality support and will strive to work around these difficulties.

Where will you be in five years time?

I would like to see Freeways develop into areas that they haven’t before; such as transitions for younger people that may require services in their adult lives. Freeways will always continue to develop and I’m glad to be part of that.

Advice for anyone wanting to do your job?

My advice is: be prepared to work very hard! Also be prepared to think on your feet, to be flexible, to be a great leader, to have patience, to listen when people talk, to respect people’s wishes and most of all aim to get the best job satisfaction and feel good factor you will probably ever feel!

How did you manage to get this job?

I used to work in a small catering firm and wished to make a change, develop and have a career that I would find rewarding and where I could make a difference. In my time with Freeways I worked in various different services including residential, floating and support services. Freeways have always been supportive in my desire to learn and develop. I have completed NVQ Level 4 in Leadership and Management, I am a person centred plan facilitator, I have developed a training programme in Autism and I train within the Care Certificate Standards. I am also now a ac credited N L P practitioner and coach. I have now progressed onto a senior manager overseeing the Bath and North East Somerset services as well as the South Gloucester services and I really enjoy it!

Any Perks? Training flexibility?

The list of training that you see above is just a small part of the training that Freeways has supported me to undertake. Freeways are always looking for their staff to undertake and research training courses that are relevant to their work and self-development.

What did you want to be when you were young?

As a child I lived on a farm and I always wanted to be a vet. Later on as a teenager I decided I wanted to be a nurse, but life throws different routes to you. My parents told me, that as a child, I always looked after the other children, took care of the younger ones and helped anyone that needed looking after. After leaving school and having various jobs, I decided I wanted to do something that would benefit other people and to use the knowledge and life experience that I had to make a positive Impact on other people’s lives and that’s why I chose Freeways.